BASIC PLAYSTATION 2 REPAIR GUIDE
INTRO
You might wonder why your PS2 isn't working. Well, if you're getting Disc Read Errors
on multiple discs, all of which appear to be in good condition, then you most likely have
one of two common problems. Either your laser is being obstructed by dirt and dust, or
the laser's voltage is not properly adjusted.
Please Note: That I have written this for people with little or no knowlege of electronics.
WARNINGS
The Playstation 2 is a precise gaming console. Fixing the console yourself should not be
done unless completely necessary. You may also risk electric shock, so do anything
within your power to remain safe while attempting these repairs.
If you can, use an anti-static wrist band to ground yourself. This device is available at any
electronics store (e.g. Radio Shack.)
These repairs require opening the case, which WILL void your warranty. If your console
is still under warranty think twice about cracking the seal.
Adjusting the laser's voltage requires some precision, being too rough can cause damage
which you will not be able to fix. Be very careful when doing this process!!! Be prepared
to pay Sony over $120 to fix this part if you damage it!
Always attempt the laser CLEANING before trying to adjust the voltage!
YOU ARE RESPONSIBLE IF YOU CAUSE DAMAGE TO THE CONSOLE.
DIAGNOSTIC MODE
This is the easiest thing you can do to attempt to fix your PS2, while it hardly ever works
it only take a minute or two, and should be done first before you take apart your machine.
1) You must be in the "main menu" screen of the PS2 console, the first screen that comes
up when you start with no disc in.
2) press the "triangle button"
3) Select "Console" from the top using the up directional buttons and press the "Triangle"
button
4) Select "On" using the up and down directional buttons and press the "X" button
5) Insert a disc. The console automatically starts the diagnosis.
CLEANING THE LASER:
Required Materials:
-Normal phillips head screwdriver
-Small phillips head screwdrivver
-Q-Tip
-Rubbing Alcohol (Isopropyl)
Optional Materials:
-Can of Air
-Butter knife
Taking the PS2 apart is fairly simple, nothing too complicating. All that you’re basically
going to do is remove the upper shell, remove the lens cover, clean the lens, and put
everything back together again. Just be sure to follow the steps, and read through each
step and understand it before going through with it. Sometimes the instructions may seem
a little too in depth or complicating, but just use your common sense and you should
understand. It’s a lot easier if you print it out, as well.
1. Make sure that you have a neat, clean area set aside for taking the PS2 apart. A small
box or cup to put screws in. Flip your PS2 over so that the bottom (horizontally) is facing
up. There should be 6 screw covers, 4 plastic and 2 rubber, that need to be removed. You
can use the butter knife for this. Screws should be uncovered under them. There should
be 2-4 more screw covers on the outer side of the base, underneath the controller ports
(where the system goes out a few inches from the base). The older model PS2’s have 4
screw covers, while the newer ones have only 2. Remove them all, and you should now
have a total of 8-10 screws unveiled. Set the screw covers aside.
2. Using the normal sized phillips head screwdriver, remove all of the screws.
REMEMBER where the longer screws go. If you do not remember where the long
screws go, you could put a hole through a circuit board by trying to force the long screw
in where it is not supposed to be. Make sure all of the screws are removed, and put them
aside.
3. The PS2 shell should now be ready to remove. ONLY the UPPER side (with the PS2
logo) needs to be removed to clean the lens - Leave the BOTTOM side on. But, be very
careful when taking the upper shell off, or you could damage the PS2. To take the shell
off, you first should place the PS2 horizontally, with the PS2 logo facing up. Next, you
need to move the side of the shell out a little, sideways, so that the Eject/Reset buttons are
not blocking the shell, and it can be lifted off. Just play around with it a little and you
should get it. Then, lift it at an angle, like opening the cover of a book. Take the bottom
(Vertically) of the shell, with the PS2 logo on it, and lift it an angle. You should notice a
small wire around the area where the Reset/Eject buttons are. The wire should be taped to
the top of the Lens cover. Remove the tape, and then carefully lift the cover so that it is
laying flat, and the PS2 is open like a book, connected at the middle by the wire. The
Lens is now almost accessible.
4. To gain access to the lens, you need to remove the lens cover. The lens cover is located
right in the area where the PS2 ejects the tray out, just above the tray. It’s square shaped,
and has a small white circle piece on it. To remove the lens cover, simply take out the 2-4
screws located on the side with the small screw driver. Place the screws aside, and lift the
lens cover. You should now see the lens, a small circular glass piece located in the back
of the disc tray.
OPTIONAL
Now comes the optional part. If you have a Can of compressed Air, you can use that to
get all of the dust out of the PS2. Spray all around the area, especially the fan. You don’t
need to remove anything, just spray. When it seems that the dust is removed, go on to
step 5.
5. Now, the lens can finally be cleaned. Take the Q-Tip and swab it generously in the
rubbing alcohol, but make sure that there’s not too much on it so that it’s dripping. Take
the Q-Tip and carefully yet firmly rub the lens in a circular motion for a good 30 seconds.
Then, flip the Q-Tip over to the dry side and dry it off in the same circular motions. The
lens should now be clean.
6. All that’s left now is putting the PS2 back together, which should be fairly easy. Place
the lens cover back on, making sure that it’s tight and snug in position. Screw it in place.
Then, tape the wire back onto the lens cover and flip the shell back into place on the PS2.
Screw the screws back in, making sure the longer screws are going into the correct holes.
The screws don’t all have to be tight, so don’t sweat it if 1 or 2 of them aren’t seeming to
fit into the holes all of the way, as long as they’re in the right holes. Put the screw covers
back into place, and you’re done. Congratulations, your PS2 is now cleaned, and working
like new, without having to spend a dime! Feel free to repeat this process in the future, as
well, if Disc Read Errors ever occur again.
DO I NEED TO ADJUST THE VOLTAGE?
To determine whether or not these repairs are necessary, read the following carefully...
You may need to adjust the voltage if:
1. Your PS2 reads games on DVDs but will not read games on CDs
2. Your PS2 reads games on CDs but will not read games on DVDs
3. Your PS2 will read no games, you have already cleaned the laser and you are using
undamaged discs
Do not adjust the voltage if:
1. You do not receive the message "Disc Read Error" in the browser screen when trying
to load problem discs
2. You have a Playstation 2 Version 4 or higher: a PS2 with 8 screw covers on the bottom
rather than 10.
3. Your PS2 only gets errors on certain CD or DVD games, not All CD or DVD games.
Try cleaning the problem disc, or using a Disc-Doctor
4. You receive "error reading CD" during games such as GTA3/VC or other games that
stream data (clean the laser in this case)
please note that fine tuning may be needed if your PS2 reads CD games but not
audio/PS1 CDs (or vice versa)... Or if your PS2 reads DVD games but not DVD movies
(or vice versa)... Personally I don't suggest fine tuning without a voltage meter.
CLICKING AND SQUEAKING EXPLAINED
Clicking is most likely the laser unit moving back and forth trying to access a piece of
data. If it can't find that data it will move back and forth until it does. In the case of a
DRE (Disc Read Error), since the PS2 never finds that data it will continue clicking until
you receive the error.
In case clicking is loud, or you hear squeaking, it might be a good idea to clean the slide
rods that the laser rides on, and then add some oil or grease.
Loud clicking can be the result of warped discs in the drive, check to see if your disc is
warped if you get loud clicking.
ADJUSTING THE VOLTAGE
Read these instruction all the way through, and make sure you understand all the steps
before doing anything!
1. Remove your warranty sticker, located next to the power cord. Take off the cover to
the expansion bay.
2. Remove the screw covers on the very bottom of your playstation 2. There are six total.
Four of them will be rubberized and two will be plastic. You may need a flat head
screwdriver to remove the plastic ones. Ignore the extra 4 plastic covers on the raised,
upper portion of the underside of your PS2, these are for removing the top shell.
3. With a phillips-head screwdriver remove the six screws under the covers you just took
off. Four short and two long.
4. Pull up on the bottom portion of the case to remove it.
5. Remove the metal shield covering the circuit board (the shiny one). With the front of
the PS2 facing toward you, it is on the right. There is only one screw holding it in place.
6. Remove the expansion bay plate (the dull one with holes). With the front of the PS2
facing toward you, it will be on your left. Once again there is only one screw holding it in
place.
If you still get disc read errors after about 20 degrees of rotation, put the screw back to
the 12 o'clock position and start moving the screw clockwise two degrees at a time.
It may take a while, but you will most likely find the sweet spot where your discs begin
to read again. I have never had to move the screw more than 30 degrees, although I have
heard as much as 180 degrees are needed for a modded PS2 to play backup CD-Rs.
12. Try a few different trouble discs before re-assembly to make sure you dont need more
fine adjustment. As well, hold the PS2 elevated in the horizontal position and make sure
it reads while in this position. I have found that slightly more voltage (2-6 degrees) is
needed to run discs in the horizontal position than the vertical position.
13. Turn off the PS2 and re-assemble it.
If All Else Fails You Can Contact Sony: 1-800-345-7669
This is the number you need to call if you're getting Disk Read Errors. Sony may fix it for
free even without a warranty.
They will not fix it if you have installed a mod-chip. If you installed one, just forget
about getting this repair.
They will still fix it if you took the warranty sticker off. The warranty sticker is not
important to this repair since it only voids the warranty when there is one. Since most of
the people taking advantage of this have not had a warranty in years. If Sony repaired
your PS2 in the past, but the Disk Read Error came back, do not worry, they will still do
it again for free, they may even replace it with a new one.
When you call Sony you need to talk to a real person. This is the Sony hotline, so there
are a million recordings. Just listen for the option to talk to a Customer Service
Representative and select that.
While talking to them, make sure you specifically mention that you are getting a Disc
Read Error. Those are the "magic" words, you will not get very far without saying "Disc
Read Error." After this they will ask you some questions such as if you have used any
devices such as a Gameshark, answer no. They will also ask you if you have used a
cleaning device on the game disc, say no. They ask a few more questions but those are
the important ones.
Once you get the go ahead for the free repair simply follow the instructions they give
you. They will ask you if you want to write down the information or have them email it
to you. I suggest having them email it to you since it will have the number that gets you
the free repair already written on top and it has all the blank spaces for you to fill in the
neccessary information so you will not forget to put anything down.
The repair is free but you will have to pay for the shipping to Sony. However they pay for
the shipping on the way back. I would suggest that you purchase insurance, you do not
want to loose your PS2 just so you can save a couple of dollars.
Once you have sent them your PS2 you can check on the status of your repair by calling
up the number, going to the playstation 2 section, and then selecting the option that lets
you check on your repair status. You enter in your telephone number and it will tell you
when it is assigned to a technician and after they finish the repair it tells you when it was
shipped back to you.
They repair time is generally short.
The number also works in Canada, and you can get the free repairs there as well. As for
outside the U.S.A. & Canada you will need to call your own local Sony number to find
out. The number will be located in your PS2 instructions in the warranty section. You can
also find it n the package of any Playstation accessory manufactured by Sony.